Return & Quality Assurance Policy
At Brandwin.in, we are committed to ensuring the quality and satisfaction of every purchase. Please review our return and replacement terms below:
- Standard Return Period:
Returns are accepted within 7–10 days from the date of delivery, unless otherwise specified for particular products. - Eligibility for Return:
Products must be unused, unwashed, and in their original condition with all tags, labels, accessories, and packaging intact. - Seller Responsibility:
If a product is delivered wrong, defective, or damaged due to packaging or shipment issues, the seller will bear all associated costs for return or replacement. - Non-Eligible Returns:
Returns will not be accepted for items that are used, tampered with, physically damaged by the buyer, or show signs of wear and tear. - Non-Returnable Categories:
Certain items are non-returnable for hygiene or safety reasons, including personal care products, innerwear, perishable consumables, customized or made-to-order items, and digital goods. - Electronics & Gadgets:
These products are generally eligible for replacement only, subject to warranty terms and Quality Check (QC) approval. - B2B, Wholesale & Import Orders:
Bulk, wholesale, or import orders are governed by separate return and replacement terms, clearly mentioned on the respective product pages. - Refund & Replacement Process:
Refunds or replacements will be initiated only after QC verification and approval of the returned item. - Policy Updates:
Brandwin.in reserves the right to amend or update this policy at any time, in alignment with marketplace standards and applicable laws.
For Return or Support Queries:
Email: support@brandwin.in