BrandwinSellers.in Privacy Policy & Data Safety

Updated on November,2025

  1. Introduction

This Privacy Policy applies to all users of BrandwinSellers.in, including manufacturers, sellers, wholesalers, distributors, global B2B buyers, and B2C retail customers who access, register, or transact on our platform.

BrandwinSellers.in (“we,” “our,” or “us”) is committed to protecting the personal, business, and transactional information of every user. This policy outlines how we collect, use, process, store, safeguard, and share your data when you use our website or related services.

By accessing or using BrandwinSellers.in, you acknowledge and agree to the data practices described in this Privacy Policy.

  1. Information We Collect Automatically

When you access our website, we may automatically collect technical information such as:

  • IP address and device information
  • Browser type and version
  • Location (approximate)
  • Pages visited and time spent
  • Login and security logs
  • Referring URLs

This helps us secure the platform, analyse performance, and improve user experience.

  1. Information You Provide to Us

When registering or using BrandwinSellers.in, we may collect:

Personal Information

  • Name
  • Email address
  • Phone number
  • Address

Business Information (B2B & B2C)

  • Company name
  • GST number
  • PAN
  • Business registration documents
  • Owner or authorized person details

Seller/Manufacturer Verification

  • Bank account details for payout
  • KYC/KYB documents
  • Product certificates or branding ownership proof

Communication Data

  • Messages with our support team
  • Communication between buyer & seller (only when required for dispute resolution)
  1. Legal Basis & Purpose of Processing

In line with the Digital Personal Data Protection Act (DPDP Act), 2023, we process your data based on:

  • Your consent
  • Execution of business contracts
  • Legitimate business interests
  • Compliance with Indian laws & taxation
  • Prevention of fraud and misuse

We use this data for:

  • Account creation & identity verification
  • Marketplace transactions
  • Secure payments & settlements
  • Seller and manufacturer onboarding
  • Customer & business support
  • Platform analytics
  • Compliance and legal audits
  1. Non-Personal Information

We may collect aggregated or anonymized data, such as device type, user behavior, and analytics patterns.
This cannot identify any individual and is used solely to enhance platform performance.

  1. Cookies & Tracking Technologies

We use cookies for:

  • Login and authentication
  • Personalization
  • Analytics and performance
  • Security

Tools used include Google Analytics and Meta Business Tools.
You can disable cookies, but some features may not function correctly.

  1. Data Sharing & Disclosure

We may share information only with reliable, verified partners:

  • Payment gateways
  • Courier/Logistics partners
  • Cloud hosting providers
  • Analytics service providers
  • Legal/government authorities (if required)
  • Verification agencies for KYC & fraud control

We never sell your data to advertisers or third parties.

  1. Third-Party Websites

BrandwinSellers.in may contain links to third-party sites.
We are not responsible for their content, privacy practices, or data usage.

  1. Security Practices

We use multiple security measures:

  • SSL encryption
  • Firewalls & intrusion protection
  • Regular audits
  • Limited access controls

Users must also ensure account safety by using strong passwords and avoiding third-party sharing.

  1. Data Retention & Deletion
  • We retain data only as long as required for legal, tax, and operational purposes.
  • Users can request data modification or deletion anytime.
  • Backup copies may remain temporarily as per internal retention policies.
  1. User Rights (Under DPDP Act, 2023)

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion (subject to legal limits)
  • Withdraw consent
  • Nominate another person to exercise your rights

Requests may be made to our Grievance Officer.

  1. Opt-Out Options

You may unsubscribe from promotional messages anytime.
Essential communications (orders, payouts, security alerts) will continue.

  1. Grievance Officer

Ms. Shireen Sinclair
Grievance Officer – Brandwin.in Private Limited
Phone: +91 8181811471
Email: grievance@brandwin.in
Address: Vishnu Complex, Coimbatore District, Tamil Nadu – 641012

  1. Use by Minors

This platform is intended only for users above 18 years involved in business activities.
We do not knowingly collect information from minors.

  1. International Data Transfer

As we serve global B2B buyers & sellers, your data may be stored or processed outside India in compliance with applicable laws and secure cloud standards.

  1. Updates to This Policy

We may update this policy periodically.
Updated month and year will be displayed at the top of this page.

  1. Contact Us

For all privacy, data, or business-related queries:

support@brandwin.in
+91 8181811471
 www.brandwinsellers.in

We respond to valid requests within 30 days, following the DPDP Act, 2023.

To Sell on Brandwin.in  Register Now.